BLOCKER is covered by a two-year limited warranty against qualifying manufacturing defects from the date of delivery.
Covered
- manufacturing defects affecting the supplied frame or components
- mechanism failure under normal domestic use
- faulty supplied hardware
Not covered
- incorrect customer measurements, except where the Fit Promise applies
- damage caused during installation
- misuse, impact or alteration
- normal wear and cosmetic ageing
- damage caused by unsuitable cleaning chemicals
- use outside the intended indoor environment
Claiming
Send us:
- your order number
- a description of the issue
- clear photographs or video where useful
Email sales@blockerblinds.com or use the contact form.
Depending on the problem we may provide replacement components, a repair solution or a replacement product.
Your statutory rights
This warranty is additional to and does not replace your statutory consumer rights. Goods sold to you must be of satisfactory quality, fit for their purpose and as described, and this warranty does not reduce those rights in any way.
Looking after your BLOCKER
Keep the channels and perimeter components clear of dust and debris, operate the blind through its normal travel rather than forcing it, and re-check the perimeter in daylight occasionally — a strip that has lifted slightly is easy to reseat early. The installation guide covers the daylight check in detail.