Follow the BLOCKER measuring guide and we will stand behind the fit.
What it covers
If your BLOCKER does not fit because the measurements submitted with the order need correcting, contact us within 30 days of delivery.
Where the claim meets these terms, BlockerBlinds.com will provide one replacement blind made to the corrected measurements at no additional product cost. Standard UK re-delivery of the replacement is included.
To make a claim
Send us:
- your order number
- photographs of the full window and the recess
- photographs showing the fit issue
- your original measurements
- your corrected measurements
- the clear recess depth
Email sales@blockerblinds.com or use the contact form.
Conditions
The promise:
- applies to one remake per blind
- requires the measuring guide to have been followed
- does not cover a different colour or opening-direction preference
- does not cover damage caused during fitting, misuse, alteration or cutting
- does not cover an incompatible window where the compatibility guidance was ignored
- does not cover dimensions above the published product limits
- is separate from your statutory rights where goods are faulty, damaged or not as described
Unsure before ordering?
Send photos first. It is easier to check an unusual recess before manufacture than to work around it afterwards.