Help & FAQ.

A normal blackout roller may use opaque fabric while still leaving gaps around the perimeter. BLOCKER is designed as a made-to-measure system that also addresses light at the edges.

Frame colour is available in White, Grey and Black. The BLOCKER Pleated Blackout Fabric colour range is still being finalised, so every blind is currently made in black fabric. We will publish the full range here once it is confirmed, rather than list finishes we cannot yet supply.

Check the usable recess depth first. Then measure the internal width at the top, middle and bottom, followed by the internal height at the left, centre and right. Record everything in millimetres. The measuring guide covers each step.

Window openings are often slightly uneven. Six measurements identify the narrowest width and the shortest height, so the blind is not made larger than the available opening.

The smallest width and the smallest height of the six. Work those two figures out from your own measurements and enter them in the configurator — it asks for the final width and drop, not all six. The measuring guide walks through how to find them.

No. Enter the exact measurements requested and allow the manufacturing system to apply any required fitting allowance. Do not subtract an arbitrary few millimetres of your own.

Measure the full recess depth, measure how far the handle projects towards the room, and subtract one from the other. That figure is your usable clear depth. If it looks tight, send us a photograph before ordering.

Yes. Send a straight-on photograph of the window, a side-angle photograph showing recess depth, a close-up of the handles, your six measurements and your clear recess depth.

Yes. Switch the unit to Inches in the configurator and enter your figures to one decimal place. We convert to millimetres, show you the converted size before you add to basket, and manufacture from the millimetre value.

From 200 mm to 6000 mm wide, and from 200 mm to 2500 mm drop. The configurator will tell you if a size falls outside that and will not let you order one we cannot make.

No made-to-measure system fits every opening. Compatibility depends on recess depth, dimensions, obstructions and how the window opens. The window types guide sets out what to check for each style.

Not offered. We do not recommend BLOCKER for overhead or angled installation.

Each opening is measured and ordered separately. Check the side angles and whether adjacent frames would clash before ordering.

The product is intended for home fitting, and a fitting guide written for the hardware in your order is supplied with the blind. See the installation page.

Yes. Each blind is produced from the dimensions submitted with the order.

Contact us immediately. Once manufacture has started, made-to-measure dimensions may no longer be changeable.

Your order confirmation will give the production and delivery window for your blind. If you need the current lead time before ordering, ask us.

Remove loose dust with a soft dry cloth, or vacuum using a low-suction upholstery tool. Do not use solvents or abrasive cleaners.